Items ordered from our online shop can be returned to us free of charge within 14 days of receipt. Please note that items can only be returned in their original condition.
Please note: According to § 312 g para. 2 no. 1 BGB (German Civil Code), there is no right of withdrawal if you order a Gymfurn Epeius fitness locker in the custom version. This product is finished exclusively for you or the combination of frame colour and decor is a special production based on customer specifications.
For all other products, the goods must not show any signs of use. If you would like to return an item to us, please proceed as follows:
For returns of products > 30 kg or complete Gymfurn Epeius Fitness Cabinet returns:
- For returns > 30 kg, contact us by email to arrange a collection by a carrier: firstname.lastname@example.org
For returns of products < 30 kg:
- Fill out the enclosed return form and enclose it with the return shipment.
- For an easy and free return, please use the return label enclosed with your shipment. Stick the enclosed returns label on your parcel.
- You can then drop off the parcel at your nearest DHL branch, Packstation or Paketbox. You can find a collection point near you at www.dhl.de